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Frequently Asked Questions
Frequently Asked Questions

Common Questions and Concerns

Why do you specialize in therapy for religious and spiritual concerns?

As a native of East Tennessee, I know many folks cherish their religious and spiritual identity. I am passionate about the intersection of spirituality and psychology as a way to create meaning and well-being in our lives. I am also passionate about helping LGBTQIA+ individuals navigate their spiritual identity from an affirming perspective.


Is what I share in therapy confidential—even if I’m a pastor or religious leader struggling with my faith?

Yes. Everything you share in therapy is confidential and protected by law, with very few exceptions (such as safety concerns). This includes deeply personal matters like doubts about your faith or spiritual beliefs. My practice provides a safe, nonjudgmental space to explore these issues privately and respectfully.


Do you take insurance?

Insurance can be a great option to pay for some or all of your psychotherapy sessions. Dr. Lewis is an out-of-network provider for many health insurance plans. Clients who choose to use out-of-network insurance benefits pay the full session fees upfront and can seek reimbursement. The portion reimbursed is determined by your individual plan.

Clients who choose to seek reimbursement on their own can access “superbills” via the online client portal to submit to your insurer to be reimbursed for a portion of the fees.

When contacting your insurance company to determine out-of-network benefits, the following questions may help you determine your level of coverage:

  • I am calling to verify my insurance benefits. What level of coverage for outpatient mental health counseling do I have?
  • Are there any services or treatment protocols excluded in my benefits?
  • What is my deductible (the amount you pay out of pocket before your insurance benefits begin)?
  • Has my deductible been met this year?
  • Are there diagnoses that this policy will not cover?
  • How many sessions per calendar (or policy) year does my plan cover?

 

Why would I pay out-of-pocket if I have insurance?

You are empowered to make the best financial and healthcare choices available to you.

Some folks who are able may choose to pay privately to ensure the highest degree of flexibility and confidentiality.  Insurance companies require providers to demonstrate medical necessity for services by assigning a mental health diagnosis and providing some documentation regarding treatment.  Insurance companies also often limit the number of sessions that they cover.

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